These Terms and Conditions govern the use of services provided by 1300 Melbourne Taxi Booking. By booking or using our taxi services in Melbourne, you agree to comply with the terms outlined below. Please read them carefully to ensure a smooth and reliable travel experience.
Service Coverage
We provide professional taxi services across Melbourne and surrounding areas. Our services are available for personal, business, and special travel needs, subject to vehicle availability and confirmation.
- Corporate Transfer
- Airport Transfer
- Hotel Transfer
- Event Transfer
- Parcel Delivery
- Wedding Transfer
Bookings and Payments
All bookings can be made online or via phone. Fares are calculated based on distance, time, traffic conditions, and service type. Payments must be completed using the accepted payment methods at the time of service unless otherwise agreed.
- Advance bookings are recommended for peak hours
- Prices may vary during public holidays or special events
- Receipts are available upon request
Passenger Responsibilities
Passengers are expected to behave respectfully and follow all safety instructions during the journey. Any damage caused to the vehicle may result in additional charges.
- Seat belts must be worn at all times
- No illegal or unsafe items are permitted
- Passengers must be ready at the pickup location on time
Vehicle Types
Our fleet includes standard taxis, Premium Service vehicles, and Maxi Van options to suit individual and group travel requirements.
Cancellations and Delays
Cancellations should be made as early as possible. Late cancellations or no-shows may incur a fee. Traffic or weather-related delays are beyond our control, but we always aim to provide timely service.
Contact and Updates
We reserve the right to update these Terms and Conditions at any time. Continued use of our services indicates acceptance of the latest version.
