At 1300 Melbourne Taxi Booking, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our taxi services across Melbourne, Australia. We are committed to handling your details responsibly and in line with Australian privacy principles and Google content guidelines.
Information We Collect
We may collect personal information to provide smooth and reliable services. This includes:
- Name and contact details such as phone number or email
- Pickup and drop-off locations
- Booking details for airport, corporate, hotel, event, parcel, or wedding transfers
- Payment-related information (processed securely)
How We Use Your Information
Your information is used only for genuine business purposes, including:
- Managing and confirming bookings
- Providing customer support
- Improving our Premium Service and overall experience
- Meeting legal and regulatory requirements
Information Sharing
We do not sell or trade your personal information. Details may be shared only with trusted service partners, such as drivers operating standard vehicles or Maxi Van options, strictly to complete your booking.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Secure systems and processes are used to safeguard your data.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time, subject to legal obligations.
Policy Updates
This Privacy Policy may be updated occasionally. Any changes will be published on this page to keep you informed.
